SentryHealth – Care Concierge

SentryHealth was previously added to your welfare benefits.  SentryHealth provides you with a valuable resource to obtain information to assist in selecting providers and facilities for your healthcare needs.  This program is totally voluntary, and many of you have benefited from using it.

We are enhancing the program to an “Incentive Guided” program.  We believe in this program so strongly that, if you contact SentryHealth when your doctor recommends that you have certain diagnostic tests and before scheduling the tests, you may be eligible to receive a $100.00 deposit from the Fund into your Health Reimbursement Account.

The tests involved are:       CT Scans

In order to qualify for the $100.00 incentive, you must both call SentryHealth to request information concerning their recommendations for facilities to use, AND you must have your test performed at one of those facilities.

Surprisingly, there is a huge variation in the cost of having these procedures.  As we look to better manage plan costs and encourage plan participants to take a more active role in your own health care decisions, we reviewed SentryHealth’s capabilities to assist in the process.  Their staff is very helpful, and can assist you in many ways as you navigate through the healthcare system. 

They will provide you with:

  • Information concerning physicians who perform the test you will be having, including education, complication rates,
    mortality rates and volume history; and
  • Facility information based on quality of care and cost for specific procedures.

It is our goal as Trustees of your health plan to ensure that we provide you with the latest tools to assist you in managing your healthcare needs.  Your voluntary cooperation in using SentryHealth for the tests described above will benefit not only the Fund through reduced costs, but more importantly, it will benefit you directly.

Care Concierge

When it comes to healthcare, it can be hard to find good information. And even when you do, it can be harder to make sense of it all. Let our Registered Nurse Advocates help! Clear answers and guidance are just a phone call away. Call 1.888.289.0700.

Information & Guidance You Can Trust

Our Registered Nurse Advocates have seen it all. From working in a doctor’s office to the emergency room, our team has extensive medical knowledge and experience.

From in-network and out-of-network doctors to copays and deductibles, they know the ins-and-outs of your health plan.

How We Can Help

Answer your medical questions and address any concerns

Explain treatment options and assist with getting a second opinion

Find the highest quality doctors and facilities covered by your health plan  Help you prepare for a doctor’s visit or surgery

Find out if a doctor is accepting new patients and check appointment availability  Explain what your health plan covers and any out of pocket costs

How We Choose Doctors

Verify that they have appropriate medical education, training, and experience   Validate that they have an active license and board certification

Ensure that that they’re free from any disciplinary or malpractice issues

Analyze quality standards (number of procedures performed, complication rate and severity, hospital readmissions, mortality rate, etc.)

Confirm that they’re covered by your health plan and are accepting new patients

Get the very best care for you and your family.